Please read these terms carefully before using our website or engaging our services.
Last Updated: January 1, 2024
Welcome to SyntaxCrow! These Terms and Conditions ("Terms") govern your use of our website https://syntaxcrow.com (the "Site") and the services provided by SyntaxCrow ("we," "us," or "our"). By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or services.
SyntaxCrow is a web development and digital solutions agency based in Kerala, India, serving clients globally. These Terms apply to all users, visitors, and clients of our Site and services.
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes acceptance of the updated Terms. Please review these Terms periodically.
SyntaxCrow offers a range of digital services including but not limited to:
Specific terms for each project will be outlined in separate project agreements, statements of work, or service contracts. In the event of a conflict between these Terms and a signed project agreement, the project agreement shall control.
As a client of SyntaxCrow, you agree to:
Failure to meet these responsibilities may result in project delays for which SyntaxCrow shall not be liable.
Each project begins with a discovery phase to define requirements, scope, and deliverables. An estimate or proposal will be provided for your approval before work commences.
Projects typically include a specified number of revision rounds as outlined in the project agreement. Additional revisions beyond the agreed scope may incur additional charges.
Estimated timelines are provided in good faith but are not guaranteed. Delays may occur due to client feedback cycles, third-party dependencies, or unforeseen technical challenges. We will communicate any significant timeline changes promptly.
A project is considered complete upon delivery of final assets, code, or files as specified in the project agreement. Post-launch support periods are specified in each agreement.
All prices are quoted in US Dollars (USD) unless otherwise specified. Quotes are valid for 30 days from the date of issue.
Payment terms are specified in each project agreement. Common structures include:
Invoices are due within the timeframe specified (typically 15 days). Late payments may result in:
Due to the nature of digital services, deposits and payments for work completed are non-refundable. If you are unsatisfied with work in progress, we will work to address concerns. However, refunds are not provided for work already performed.
Upon full payment for a project, you own the final deliverables specifically created for you, including:
SyntaxCrow retains ownership of:
Your website or application may include third-party open-source software or licensed tools. You agree to comply with their respective license terms.
We reserve the right to include your project in our portfolio, case studies, and marketing materials. If you prefer to keep your project confidential, please notify us in writing before project commencement.
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. This includes business processes, trade secrets, unpublished financial information, and technical specifications.
This confidentiality obligation survives the termination of our agreement. Information that is publicly available or independently developed is not subject to this provision.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. For custom development projects, we provide a warranty period (typically 30-90 days) during which we will fix any bugs or defects in our work at no additional charge.
Except as expressly stated, our services and website are provided "as is" without warranties of any kind, either express or implied, including but not limited to:
To the maximum extent permitted by law, SyntaxCrow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, revenue, or business opportunity arising from or related to your use of our services or website.
Our total liability to you for any claim arising from these Terms or our services shall not exceed the total amount paid by you to SyntaxCrow in the six months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless SyntaxCrow, its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
Either party may terminate a project agreement for convenience with written notice. Upon termination, you will be invoiced for all work completed up to the termination date, and you agree to pay such invoice.
We may suspend or terminate your access to our website or services immediately if you breach these Terms or fail to make timely payments.
Upon termination, sections regarding intellectual property, confidentiality, payment of outstanding fees, and limitation of liability shall survive.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Any dispute arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved within 30 days, it shall be submitted to binding arbitration in Kerala, India in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.
For any matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in Kerala, India.
Neither party shall be liable for delays or failure in performance resulting from causes beyond their reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, government actions, power outages, or internet service provider failures.
When using our website or services, you agree not to:
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third parties. Your interactions with third-party sites are at your own risk.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any signed project agreements, constitute the entire agreement between you and SyntaxCrow regarding your use of our website and services, superseding any prior agreements or understandings.
If you have any questions about these Terms, please contact us:
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By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Our team is happy to clarify any questions about our Terms and Conditions.
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